Your questions

The apartments are the same, but when you book directly with us you are guaranteed to save money. You also talk, from your very first message, to the people who will welcome you. And you can ask us which apartment best suits your family, agree on your arrival time and choose only the services you need.

Water, electricity and gas, final cleaning, the pool with parasols and sun loungers, the children’s playground, the barbecue area, the laundry and a parking space in the fenced on-site car park are all included. There’s no surprise club card to pay on arrival. The only extras are the tourist tax and the services you choose, such as air conditioning, bed linen and towels.

When you book directly with us, you pay the lowest price. If, before booking, you find the same apartment elsewhere, with the same dates, the same guests and the same conditions, at a lower price, show us where: we’ll check and give you the same price. It applies to prices visible to everyone, without logging in or using discount codes.

Within 3 hours at most, in every season. Fill in the quote request form or, if you’re in a hurry, message us on WhatsApp (opens in a new tab).

Yes, stays run from Saturday to Saturday, except in low season: in that case, just tell us the dates you’d like in the form.

In low season the minimum stay is 3 nights. At other times of the year, stays run from Saturday to Saturday.

When you book, you pay a small deposit, shown in your quote. The balance and any extras are paid at the residence, in cash, by instant bank transfer or by card.

The deposit you pay when you book is a confirmatory deposit. If you cancel up to 90 days before arrival, we keep the deposit; if you cancel within 90 days of arrival or don’t turn up, the full price of the stay is due, even if you arrive later or leave earlier. The 14-day right of withdrawal for distance contracts doesn’t apply to holiday accommodation. All the conditions are in the House Rules we send you with your quote.

€2.50 per person per day, from age 14, for a maximum of 10 nights. It’s paid at the residence and isn’t included in your quote.

Sometimes, on arrival: €100. We’ll give it back when you leave if everything is in order. If you leave during the night, we’ll send it back to you by bank transfer.

Tap “Request this offer” under the last-minute offer you’re interested in and fill in the form, or message us on WhatsApp: the message with the apartment and dates is already written for you. We’ll confirm whether it’s still free and at what price.

It depends on the offer: the number of nights is shown on each one. If you need different dates, just ask and we’ll look at it together.

When there is one, the orange “Last-minute offers” banner scrolls across the top of every page of the website: tap it to go to the Last Minute page. We don’t ask for your email or phone number, just drop by the website.

No, and they’re not compulsory: you can rent them from us or bring your own and save. You’ll find the prices on our Rates page.

Up to 4: two in the double bedroom and two on the armchair beds in the living room. In terms of space, it’s ideal for 2 adults + 1, at most 2, children or teenagers; or for up to 3 adults. If there are more of you, the two-bedroom sleeps up to 5.

Up to 5: two in the double bedroom, two in the room with the single beds and one on the sofa bed in the living room, which is suitable for 1 adult at most. If there are 2 or 3 of you, have a look at the one-bedroom too.

The one-bedroom is 30 m² with one bedroom, so it’s perfect for a couple or a small family. The two-bedroom is 60 m², with two separate bedrooms and a walk‑in shower: it’s more comfortable for families with older children or 4 adults. If you’re not sure, choose “Help me choose” in the quote request form and we’ll suggest the best option for you.

You can book more than one apartment. Enter the number of people in the quote request form, with no limit on numbers, and we’ll suggest the best solution for you.

Yes, if they’re available, even more than two: just ask us when you request your quote.

Yes, but it’s optional: we don’t include it in the quote only for you to end up not using it. The apartments have lots of windows and are bright and airy, so you can decide on the spot if you need it. You’ll find the price on our Rates page.

Yes, on request. Every apartment already has a kitchenette with 4 burners, crockery, pans and cutlery, and a fridge with freezer.

A coffee pot and a grater, which we don’t provide for hygiene reasons; laundry detergent and household cleaning products, such as washing-up liquid; a sponge and a tea towel; toiletries, toilet paper and anything else you think you’ll need. You can bring your own bed linen and towels or rent them from us; blankets are not provided. If you’re travelling with a pet, bring its bowls, bed and food too.

Yes, and it’s free, but you’ll only find it outdoors, in the residence’s outdoor areas: there’s none inside the apartments.

Final cleaning is always included. On request and subject to availability, we can also clean during the week, at €50 per apartment per clean: just ask us at least 4 days in advance.

Every apartment has 5 small bins: plastic and metal, food waste, general waste, paper and cardboard, glass. Please use only clear biodegradable bags, never black bin bags or ordinary carrier bags. Outside the residence you’ll find 5 large bins to empty them into, always kept separate.

Yes: a high chair, a folding cot and a baby cot are available on request (subject to availability) and free of charge. Just mention it in the notes of your quote request.

No: under-18s may only use the pool with a parent or a responsible adult, who must keep an eye on them at all times.

Yes. It’s a beach of fine golden sand with very shallow water, awarded the Blue Flag of Vieste and also the Green Flag of the Italian paediatricians, once again this year. You can choose the free beach or one of our two partner beach clubs, where booking through us will allow you to pay less than the list price.

Both. On Pizzomunno beach you’ll find our partner beach clubs, Oasi Beach and Il Belvedere, where booking through us saves you 10 to 20% off the list price, and right next to them a wide free beach. Once again this year Vieste has the Blue Flag for San Lorenzo, Scialara (our Pizzomunno beach) and Marina Piccola. Dogs are allowed on the free beaches.

No problem at all! On the same Pizzomunno beach, right next to our partner beach clubs, there’s a lovely, wide free beach. And if you love exploring, Vieste and the Gargano have countless bays, coves and little inlets open to everyone: you can discover a new one every day and enjoy the sea in complete freedom, with no obligations and no beach club fees.

Yes. The 10 to 20% discount off the list price at our partner beach clubs, Oasi Beach and Il Belvedere, applies to all our guests, when you book the beach club through us. We’ll explain how when you arrive.

Only at Oasi Beach. From us, though, you can walk to Pizzomunno beach without taking the car.

Yes: Oasi Beach itself is a bar, restaurant and pizzeria. Otherwise there are lots more, on both sides of the seafront.

For the little things there’s the mini market opposite the beach clubs. For a big shop, in town you’ll find supermarkets such as Eurospin, MD, Despar and Conad.

Our family: Lea and Michele, who founded it, their son Raffaele, who runs it today, and Roxana, who organises the apartments and, with her natural kindness, takes care of welcoming every guest. No agencies and no call centres.

Yes, for more than twenty years: our homes are here, close to the apartments. That’s why you’ll find us day and night.

For over 35 years. And Michele’s experience in hospitality goes back even further.

At least 150 years old. They were here before our grandparents: and it’s precisely because they’re so precious that we built the pool around them.

Yes, and Italian, German and Romanian too.

We only show a few, written in the last two years and shown in full, with the name, rating and month as they appear on the platform. You can read all the others on Google, Tripadvisor and Booking.com.

Every time we get 3 or 4 new reviews: the average rating and the number of reviews are the ones you’ll find on the three platforms.

So you can read them all in English. Many of our guests come from abroad and write in their own language: we translate each review faithfully and note the language it was written in. And when you get here, we speak Italian, English, German and Romanian.

Yes, on Google or Tripadvisor. It helps us enormously, but we don’t offer discounts or perks in return: your opinion should be freely given.